Terms of Service

Welcome to Road Titan Freight. These Terms of Service (“Terms”) govern your use of our website www.roadtitanfreight.com and our freight and logistics services. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Definitions

“Company”, “We”, “Us”, and “Our” refer to Road Titan Freight.
“Customer”, “User”, “You”, and “Your” refer to any individual or entity using our services.
“Services” refer to freight transportation, logistics, and related services provided by Road Titan Freight.

2. Use of Our Services

By using our services, you agree to:

Provide accurate and complete information for shipments and transactions.
Use our services in compliance with all applicable laws and regulations.
Not engage in fraudulent, illegal, or harmful activities.
Not interfere with our systems, network, or website security.

Failure to comply with these conditions may result in termination of services without prior notice.

3. Service Eligibility

Our services are available to individuals and businesses in the United States and Canada. You must be at least 18 years old to use our services.

4. Freight & Logistics Services

A. Service Agreement

By placing an order with us, you acknowledge that:

You are legally authorized to ship the goods.
The information provided is accurate, including shipment details and delivery addresses.
You agree to pay all applicable fees associated with the shipment.

B. Shipment & Delivery

We strive to ensure timely delivery; however, delays may occur due to unforeseen circumstances.
We are not liable for delays caused by weather, customs clearance, or third-party carriers.
Certain hazardous or restricted items may require special handling or may not be eligible for transport.

C. Liability & Insurance

Our liability for lost, damaged, or delayed shipments is limited as per industry standards.
Customers are encouraged to purchase additional insurance for high-value shipments.

5. Payment Terms

Payment must be made in full before shipment unless otherwise agreed in writing.
We accept payment via credit cards, bank transfers, and other approved methods.
Late payments may incur additional charges, including penalties and interest.
If a payment dispute arises, you agree to resolve it with us before involving third parties.

6. Cancellations & Refunds

Orders may be canceled before shipment processing begins.
Once a shipment is in transit, it cannot be canceled or refunded.
Refunds (if applicable) will be processed according to our refund policy.

7. Customer Responsibilities

You must ensure shipments comply with all applicable regulations.
You are responsible for packaging goods securely to prevent damage.
You must provide valid contact details for successful delivery.

8. Limitation of Liability

To the fullest extent permitted by law, Road Titan Freight shall not be liable for:

Indirect, incidental, or consequential damages arising from the use of our services.
Delays, loss, or damage due to third-party carriers or external factors.
Unauthorized use of your account due to your failure to maintain security.

Our total liability for any claim shall not exceed the total amount paid for the specific service.

9. Intellectual Property

All website content, logos, designs, and trademarks are owned by Road Titan Freight.
You may not copy, modify, distribute, or use our intellectual property without permission.

10. Privacy Policy

By using our services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Termination of Services

We reserve the right to terminate or suspend access to our services for violations of these Terms, fraudulent activities, or legal requirements.

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved through negotiation.
If a resolution is not reached, disputes shall be settled through arbitration or legal action in the applicable jurisdiction.

13. Governing Law

These Terms are governed by the laws of the United States and Canada, depending on the location of the service provided.

14. Changes to These Terms

We may update these Terms at any time. The revised Terms will be posted on our website with the “Effective Date.” Continued use of our services after updates means you accept the changes.

15. Contact Information

For any questions or concerns regarding these Terms, contact us:

📍 Road Titan Freight
📍 Business Address: 20 Pearman Cres, Brampton, ON L7A 4Y8
📧 Email: info@roadtitanfreight.com
📞 Phone: +1 (647) 649-2746

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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